I have pleaded with the car lot to make this right; to give me a car worth the thousands I paid. No way. Let the collision begin…
In mid-March, I sent an e-mail to Todd Ulrich at WFTV Action 9 News to tell my story. Todd is well-known around here for helping consumers who have been scammed. A close family friend won a case against a corporation with Todd’s help; his story went nationwide.
Todd’s investigations have won 11 regional Emmy awards for TV excellence – two for a special called “The Action Files.” Our baby-faced hero also received awards from the Society of Professional Journalists and the Associated Press.
Todd Ulrich sent a letter to the owner of the car lot; I also received a copy. If this problem isn’t cleared by April 26th, I will mail a form (with case no.) to Action 9.
On Tuesday, April 10th, I sent a certified, return receipt packet to the car lot owner. It contained a short letter and 12 images to show why the 2005 Nissan is unsafe to drive. He refused to sign and the packet was returned to me on Friday 13th.
Something else I did was check with the Better Business Bureau. I had doubts this dealer was accredited with the BBB, still it didn’t mean people had not filed complaints. They had, twenty of them. Lucky for these people, the issues have been resolved.
Although the car lot owner refused to cooperate with the BBB; they still give his business an F Rating based on certain criteria.
It is now 6:30am, Monday morning. Jen, Bob, Dan and I will meet with the owner of the car lot at 11:00am. I have been up since 4 o’clock. It’s true this place doesn’t have a good track record buuut—wish me luck.
To be continued…
May Your Glass Always Be Half Full